FAQ

Frequently Asked Questions

Creatographics.com is owned and operated by team of Creative freelance designers, a publicly traded corporation that operates a vertical marketing and media online business in the pondicherry and internationally. In connection with direct marketing services, Creatographics offers informative web content and online matching services that connect internet visitors with its marketing clients.

This is rare. Sometimes it can take a number of discussions and design submissions before the client is happy with the concept. Ultimately we always ensure our clients walk away satisfied and we feel comfortable that we have put out a job to our highest standards within the confines of the timescale, brief and budget provided.

We provide professional services like graphic design, Web designing & Mobile application resource to our clients. We have years of experience working on a wide range of design sectors including corporate, retail, advertising and government bodies. We design for all mediums, taking into consideration future brand growth needs. Some of the most common design solutions include advertising, brand logo / visual identity, brochure, exhibition, packaging, direct mail, marketing, stationery, seo, e-commerce and website design. Your company will benefit from having experienced design professionals applying intelligent marketing and design solutions to answer the brief presented.

We always start by thoroughly discussing the details of the project with the client. Essentially mail us the design brief, it can be verbally communicated through a meeting or by having the proper brief of the project. We encourage the client to contribute ideas and samples of items and colors that are liked. Equally important is to understand concepts that the client doesn’t like. When we are satisfied we have enough information to work with, we will begin the project by researching ideas, considering concepts and then laying out design visuals, these will be forwarded to the client for feedback. We listen carefully to our clients feedback and make the necessary changes to the layouts and offer advice on why we arrived at the design conclusions submitted. This process of amendment and re submission continues until the design naturally evolves into its final form.

We do accept payments from Googlepay, Paytm & PhonePe

Bank Transfer – Bank transfer is the best method of payment. We pass our bank details to a client and they do a transfer. Usually takes 1 or 2 days, depending on local/international transfer.

PayPal – The beauty of PayPal* is that it’s handy, and it’s instant (unless sending an eCheck). Also, a lot of online invoicing systems already integrate with PayPal, again upping the handiness factor.

*Online Generated Invoice – Although it is the best option, we don’t mind mailing invoices to you each month. You are welcome to prepay for more than a month if desired.*